Privacy Policy
Galápagos Ecuador Travel (hereinafter referred to as "we," "our," or "the company") is committed to protecting the privacy and security of our customers' and visitors' personal data. This Privacy Policy describes how we collect, use, and protect the information provided through our website https://www.galapagosecuador.travel/.
Information We Collect
We may collect the following personal information from our users:
- Full name.
- Email address.
- Phone number.
- Address.
- Payment information (when necessary to complete bookings or transactions).
- Social media identification details (if you interact with us on social platforms).
- Information about travel preferences and tourism experiences.
Additionally, we collect non-personal information such as IP addresses, browser type, visited pages, and access times to enhance the user experience on our website.
Use of Information
The collected information is used to:
- Manage bookings and provide personalized travel services.
- Communicate with customers regarding their inquiries and reservations.
- Send promotional information and updates (only with user consent).
- Improve our website and services based on user behavior.
- Comply with legal and regulatory obligations.
Sharing of Information
We do not sell or rent our users' personal information. However, we may share certain data with:
- Travel service providers such as hotels, airlines, and local operators when necessary to complete a booking.
- Legal authorities in case of official requests or to comply with applicable regulations.
- Secure payment platforms to process transactions.
Data Security
We implement technical and organizational security measures to protect personal information against unauthorized access, loss, or alteration. However, no data transmission over the Internet is entirely secure, so we recommend that users take additional precautions when sharing information online.
User Rights
Users have the right to:
- Access, correct, or delete their personal information.
- Withdraw their consent for data usage for marketing purposes.
- Request details about how their personal information is processed. To exercise these rights, users may contact us through our customer service email.
Use of Cookies
Our website uses cookies to enhance the browsing experience. Users can configure their browsers to reject cookies, although this may affect some website functionalities.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy policies or content of such sites.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the latest update date.
Contact
For any inquiries regarding this Privacy Policy, you may contact us through our website or email.
